Contact Us

Aclaris Therapeutics, Inc.

Aclaris Therapeutics, Inc. (Headquarters)

640 Lee Road
Suite 200 
Wayne, PA 
19087

Phone: (484) 324-7933

Aclaris Therapeutics, Inc. and Confluence Discovery Technologies, Inc.

4340 Duncan Avenue
Suite 400 
St. Louis, MO 
63110

Phone: (314) 932-4032

For media
Media@aclaristx.com

For investors
Investors@aclaristx.com

For partnerships
Please see our opportunities for partnership

For employment opportunities
Recruiting@aclaristx.com

For medical information/inquiries about one of our products
MedInfo@aclaristx.com

For medical education grants and research support
Please see our application process

To report an adverse event with one of our products
Safety@aclaristx.com

To report a problem with our product or packaging
ProductComplaint@aclaristx.com

Patient Inquiries

If you or someone you know has a question about one of our products, please call us from 9 AM – 7 PM EST, at 1-833-ACLARIS  (1-833-225-2747).


IMPORTANT NOTICE INVOLVING POTENTIALLY FRAUDULENT ACTIVITY

If you doubt the authenticity of any type of correspondence claiming to originate from Aclaris Therapeutics, Inc., please email HRComplaints@aclaristx.com.  This alerts the company to the potential scam and allows for it to be investigated and remediated, if necessary.

The company is aware of numerous forms of fraudulent correspondence including, but not limited to, email, postal mail, fax, and telephone, all claiming to be from, or associated with, Aclaris Therapeutics, Inc. and employment opportunities. They often include the company logo, photos, links, or other information taken directly from our official web site.  

Scams claiming to be from or associated with  the company can be quite sophisticated. Our security team is working with law enforcement to make every effort to stop such scams, but unfortunately, we cannot stop them all.

For more information about the Federal Trade Commission's efforts against this kind of fraud or filing a complaint with the agency, please visit Division of Privacy and Identity Protection and FTC Complaint Assistant.